If you have been requested to participate in an interview, please review and complete the form below.
An interview may be required where the insurer needs to obtain detailed information directly from you in an efficient, accurate, and fair manner so that the claim can be fully and properly assessed.
You agree to provide a formal recorded statement to a Licensed Private Investigator acting on behalf of GTI.
The interview will be conducted in an objective, honest, efficient, transparent, and fair manner at all times.
The interview will ordinarily be conducted either
by digitally recorded video interview,
in person and recorded using a digital recorder.
If there are compelling reasons why those interview formats are not suitable, alternative arrangements may be considered where appropriate.
You understand that you may be asked questions about the claim and invited to provide any information, explanations, documents, or other material you wish to have considered.
You agree to provide a truthful account during the course of the interview. Any evidence or documents you provide should be truthful and correct to the best of your knowledge and belief.
You are entitled to request a copy of your interview record. Any such request must be made in writing to the GTI Privacy Officer at privacy@GTI.co.nz
You understand that you may have an independent personal support person or legal representative present during the interview if you wish.
You agree to advise the Investigator if you have taken any medication or alcohol, or if you currently suffer from any illness, condition, or impairment that may affect your ability to participate in the interview.
A single interview sitting will not exceed 90 minutes. You will be offered a 5-minute break every 30 minutes.
If you are not comfortable proceeding in English, an interpreter can be provided to you free of charge. Please advise which language you are most comfortable using.
Further information about the investigation and interview process, and how GTI handles your personal information, is available on our website at www.gti.co.nz